Privacy Policy
How Ecoluxe.life collects, uses, and shares information when you browse or place an order.
Last updated: October 19, 2026
Information we handle
When you place an order, we handle the name, email address, phone number, delivery address, items ordered, and order and payment status needed to process and support that order.
The storefront may save cart contents and checkout details in browser storage on your device to support your shopping session and future checkout. The site may also store order details in your browser after checkout.
Payments are processed through Razorpay. Ecoluxe.life receives payment and transaction information needed to verify and manage an order; payment credentials are handled through the payment provider.
How we use information
We use order information to process purchases, verify payment, arrange delivery, provide tracking, respond to support requests, and operate the store.
If Firebase Analytics is enabled for the site, it may process usage and device information to provide site analytics.
Service providers
We share only the information needed with service providers that support the store. Razorpay processes payments; Firebase supports store operations and data services; and the courier receives recipient and shipment information needed to deliver an order.
Product images may be hosted by Cloudinary. The store does not send customer delivery information to Cloudinary as part of product image hosting.
Storage, security, and your requests
Order and account-related information is stored in the systems used to operate the store. We retain information for as long as needed to provide the service and meet applicable operational or legal obligations. We use service-provider and access controls intended to protect that information.
To ask about, access, or request correction or deletion of personal information, contact info@ecoluxe.life. We may need to verify your identity and may retain information where required for legal or transaction records.
Updates to this policy
We may update this policy when our practices or requirements change. The latest version will be published on this page with its update date.